What Information We Collect

We collect both personal and technical information to help us operate and improve our website.

• We collect information you provide directly, such as your name, email address, and any details shared via contact forms or requests.
• Technical data, including your device type, browser version, and visit timestamps, may be collected automatically for analytics and troubleshooting purposes.
• Cookies and similar technologies help us understand website usage patterns and personalise your experience. You can manage your preferences in our Cookie Policy.
• We may collect feedback and communication records to monitor service quality and enhance user support.

How We Use Your Information

We use your information to support website functionality, respond to your queries, and improve our services.

• To provide and maintain the functionality of our website, including responding to your requests and managing your account.
• To analyse website usage, helping us improve our content, user experience, and technical performance.
• To communicate important updates or respond to your questions and feedback.
• To comply with legal obligations and enforce our terms of service.

Legal Basis for Processing

Why do we collect and process your information? We do so only when it’s necessary for website operation, user support, or when required by law.

How Information Is Shared

We do not sell your personal data. Your information is only shared in specific circumstances explained below.

• Service providers who help us operate our website (such as hosting or analytics partners) may access your data solely to perform agreed services, under strict confidentiality requirements.
• We may share information if required by law, regulation, or to protect our legal rights and site security.
• In the event of a business transfer or merger, your information may be included as part of the transferred assets, with privacy protections maintained.

Data Security Measures

We take data security seriously. Your personal information is protected through industry-standard safeguards, including secure storage and restricted access. Our team reviews our security practices regularly to ensure ongoing protection against unauthorised access, alteration, or misuse. While we strive for robust security, please remember that no system is completely immune from risks.

Your Rights

You have several rights regarding your personal data. We want you to understand these options and how to exercise them.

• You can request access to your personal information and ask for corrections if any details are inaccurate or outdated.
• You have the right to request the deletion of your personal data, subject to certain legal or operational limitations.
• You may object to the processing of your data for direct marketing or withdraw your consent at any time.
• You can request a copy of the data we hold about you and ask how it’s being used.

Cookies and Tracking

We use cookies to help improve your browsing experience and to understand how visitors use our website. You can review and manage your cookie preferences at any time by visiting our Cookie Policy page.

See Cookie Policy See Cookie Policy

Contact Information

If you have questions about how your data is handled or wish to exercise your privacy rights, please contact us. Our team is committed to transparent communication and will respond as soon as possible.

Policy Changes

We may update this Privacy Policy to reflect changes in our practices or to meet new legal requirements. Updates will be posted on this page. Please check periodically for the latest version.